Privacy Policy

Personal data is defined as information that identifies you personally. We may collect the following data about you:

Contact details: Your name, email address, telephone number, and any other relevant information pertaining to your interest in Tricom Health and Wellness, so that we can contact you in response to an inquiry you make via our website or in relation to our services.
Correspondence: We collect any additional personal data you may provide us if you contact us by email or telephone, through Tricom Health and Wellness, or by any other means.
Payment and service details: Information relating to the services you receive and the payments you make to us, which we or our payment and billing providers collect to process your payments and maintain our records.
Details of visits to the site: Details of your visits to Tricom Health and Wellness, including, but not limited to, traffic data, location data, weblogs, and other communication data.
Media: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Text Message Consent and Communication

By providing your phone number during the signup process or through the ‘Contact Us’ page, you consent to receive text messages from us regarding updates to your appointments, services, or healthcare-related information. All text messages will be transactional and healthcare-related. We will never use your phone number for marketing or promotional purposes.
Reply STOP to any message to opt out of future communications. Reply HELP for assistance. Message frequency may vary. Standard message and data rates may apply.
All text message communications are made in accordance with the Telephone Consumer Protection Act (TCPA). Message and data rates may apply depending on your carrier. Carriers are not liable for any undelivered messages.

Cookies

Tricom Health and Wellness uses cookies to distinguish you from other users of Tricom Health and Wellness. This helps us to provide you with a good experience when you browse Tricom Health and Wellness and also allows us to improve our website.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree.

Cookies We May Use:

Strictly necessary cookies: Required for the operation of our website, such as keeping the site secure, loading pages correctly, and remembering your cookie choices.
Functional cookies: Used to recognize you when you return to our website. These enable us to personalize your experience (e.g., remembering your choice of language or region).

Embedded Content from Other Websites

Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves as if you visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that content.

Who We Share Your Data With

We may provide your personal data to our suppliers and service providers, who provide certain business services for us and act as “processors” of your personal data on our behalf.

In addition, we may disclose your personal data if we are under a duty to comply with any legal obligation or to protect the rights, property, or safety of our business, customers, or others. This includes exchanging information with other organizations for fraud protection.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All text messaging originator opt-in data and consent will not be shared with any third parties. Your mobile information is used exclusively for transactional purposes (e.g., appointment reminders, healthcare updates).

How Long Do We Retain Your Data

We retain your personal data for no longer than necessary for the purposes(s) for which it was provided. We securely erase your personal data from our systems when it is no longer needed.

What Rights Do You Have Over Your Data

You can request to receive the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you, except for data we are obligated to keep for administrative, legal, or security purposes.

Contact Us

If you would like to exercise your data protection rights, or if you are unhappy with how we have handled your personal data, please feel free to contact us by using the details set out on our contact page

Patient Health Information (HIPAA)

This Privacy Policy describes information collected through our website. Health information we create or receive while providing your care is also protected by HIPAA and is described in our HIPAA Notice of Privacy Practices. If the two documents differ, the HIPAA Notice of Privacy Practices controls for your health information.